Last updated: January 1, 2026
DryGuard Restoration ("DryGuard," "we," "us," or "our") operates the website waterdamagerestorationsorlando.com. Our physical address is 4121 34th St, Orlando, FL 32811. Contact us at info@waterdamagerestorationsorlando.com or (407) 250-7641.
Information you provide directly: When you call us, submit a contact form, or request an estimate, we collect your name, phone number, email address, property address, and a description of your water damage situation. This information is used solely to provide water damage restoration services and communicate with you about your service request.
Information collected automatically: When you visit our website, we automatically collect standard web server log data including your IP address, browser type, referring URL, pages visited, and visit duration. We use this data to understand website traffic and improve our content.
Cookies: Our website uses functional cookies necessary for basic website operation. We do not use advertising tracking cookies or third-party behavioral tracking. You may disable cookies in your browser settings, though this may affect site functionality.
We use collected information to: respond to your water damage service inquiries; schedule and perform restoration services; communicate with you about your insurance claim documentation; send invoices and service records; improve our website and services; and comply with applicable Florida law.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We share your information only when necessary to provide services: with our insurance carriers and legal counsel when required; with your insurance adjuster when you authorize us to provide documentation for your claim; with subcontractors who assist in service delivery under confidentiality obligations; and when required by law, court order, or Florida regulatory authority.
When you request that DryGuard provide documentation to your insurance company, you authorize us to share your name, property address, damage assessment, photographs, moisture readings, and scope of work with your named insurance carrier and their assigned adjuster. You retain control over what documentation is submitted and may revoke this authorization at any time in writing.
We retain customer service records for a minimum of 7 years as required by Florida business record-keeping requirements and our insurance carrier obligations. Job site photographs, moisture logs, and scope documents are retained for 7 years from the date of service completion.
We implement reasonable physical, electronic, and procedural safeguards to protect your information. Our website uses HTTPS encryption for all data transmission. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Florida residents have the right to: request access to personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal retention requirements); and opt out of any marketing communications. Submit requests to info@waterdamagerestorationsorlando.com.
This website uses Google Analytics to understand website usage patterns. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Our website may contain links to third-party websites including MyFloridaLicense.com, iicrc.org, msc.fema.gov, and others referenced in our content. We are not responsible for the privacy practices of these third-party sites.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us immediately at info@waterdamagerestorationsorlando.com.
We may update this privacy policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after a policy update constitutes acceptance of the updated policy.
For privacy questions, requests, or concerns:
DryGuard Restoration
4121 34th St, Orlando, FL 32811
Email: info@waterdamagerestorationsorlando.com
Phone: (407) 250-7641