"Pipe burst at 1:30 AM in our College Park home. DryGuard picked up on the second ring. Crew was here within the hour. My adjuster said the documentation they provided was the most thorough he'd seen in 20 years of adjusting."
"During Hurricane Milton we had water coming through the back of our Dr. Phillips home. DryGuard was the only company that answered when I called during the storm. They handled both the flood and wind claims separately. Saved us from a nightmare."
"I noticed water stains on my bedroom ceiling on a Sunday afternoon. DryGuard explained that in Orlando you really can't wait until Monday. They came out same day, found an AC drain overflow that had been leaking for weeks. Fast response literally saved my ceiling."
"Our dishwasher supply line failed while we were at work. Came home to the kitchen flooded. DryGuard was at our house in Winter Park within 90 minutes. They pulled moisture readings I never would have found on my own — water had gone under the hardwood into the subfloor. Everything dried perfectly."
"Sewage backed up into my Windermere home after Ian. Category 3 — completely terrifying. DryGuard came in full PPE, explained every step, and had everything professionally remediated. They handled the documentation for both the homeowners and flood claim. Could not have done this without them."
"I was worried the original heart pine floors in my 1948 Thornton Park bungalow were going to be destroyed by the pipe leak. DryGuard used those floor drying mat systems and 4 days later pulled the equipment — the floors looked exactly as they did before. They saved something irreplaceable."
"My Kissimmee vacation rental had a toilet overflow that went undetected between guest stays — 4 days of water. Mold everywhere by the time I found it. DryGuard coordinated with my property manager, worked around the rental calendar, and got it remediated with a clearance certificate. Rental income protected."
"DryGuard told me honestly that my $900 damage was probably not worth filing a claim given my recent claim history and deductible. They could have taken the insurance money — instead they gave me straight advice that saved me from a premium increase. That's the kind of company you call again."
"Hot water slab leak under our Baldwin Park townhome. Not only did DryGuard coordinate with our plumber on the repair sequence, they documented separately for both my unit and my neighbor's — we had two insurance claims that needed coordinated documentation. Incredibly professional."
"Our Apopka home had roof damage from a hailstorm that let water in for two days before we noticed. DryGuard mapped the moisture — it had traveled further than we ever guessed, into two more rooms. Comprehensive drying, daily updates, insurance paid almost everything. Exceptional service."
"Lake Nona new construction and we had water intrusion through window flashing during a storm — builder denied warranty. DryGuard's cause-and-origin documentation specifically identified the flashing installation defect. Used their report in our warranty dispute. Builder settled."
"Restaurant on Sand Lake Road had a grease trap backup during service. DryGuard came immediately, got the place cleaned up with proper Category 3 protocol, and coordinated with the health department on documentation for re-opening. Back open the next day. Incredible response."
IICRC-certified work. Written estimate first. Honest insurance guidance. Available 24/7. That's why 89% of our reviews are 5 stars.